Effective Date: 06/2026

Ignite Fantasy, LLC ("Ignite Fantasy," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when you visit our website or interact with us.

Information We Collect

Information You Voluntarily Provide

We collect personal information that you choose to provide to us, including when you:

• Contact us through our website.

• Subscribe to our email newsletter or event updates.

• Apply to become a performer.

• Apply to become a vendor.

• Submit questions or other inquiries.

Depending on the form you complete, this information may include your:

• Name

• Email address

• Phone number

• Business name (if applicable)

• Social media or website information (if provided)

• Any other information you choose to include in your submission

You are not required to provide personal information simply to browse our website.

Technical Information

When you visit our website, our website hosting provider may automatically collect limited technical information necessary to operate and secure the website, such as:

• IP address

• Browser type

• Device type

• Date and time of access

• Pages viewed

• Referring website (if applicable)

We do not use this information to identify you personally.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries.

• Review performer and vendor applications.

• Send newsletters or event updates that you have requested.

• Communicate important information regarding our events.

• Operate, maintain, and improve our website.

• Protect the security and integrity of our website.

• Comply with applicable legal obligations.

We do not sell or rent your personal information.

Ticket Purchases

Ticket purchases are processed through Ticket Tailor. We do not collect or store payment card information through our website.

When you purchase tickets, you provide your payment and billing information directly to Ticket Tailor. Your use of Ticket Tailor is governed by its own Privacy Policy and Terms of Service.

Cookies and Similar Technologies

Our website uses cookies and similar technologies that are necessary for the website to function properly.

If we enable analytics or other nonessential cookies, they will be used only in accordance with applicable law and, where required, only after you have provided your consent through our cookie banner.

You may also manage cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Third Party Services

Our website uses services provided by trusted third parties, including our website hosting provider and Ticket Tailor for ticket sales.

We also provide an embedded Google Map to help visitors locate our event venue. Viewing the embedded map may result in your browser communicating directly with Google and may be subject to Google's Privacy Policy.

Our website may also contain links to third party websites or social media platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

How We Share Information

We may share personal information only when reasonably necessary to:

• Operate our website and provide requested services.

• Process communications you request.

• Comply with applicable laws or legal obligations.

• Protect the rights, safety, or security of Ignite Fantasy, our guests, or others.

We do not sell or rent personal information to third parties.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information we maintain. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your inquiries.

• Manage performer or vendor applications.

• Provide requested communications.

• Maintain appropriate business records.

• Comply with legal, tax, or accounting obligations.

• Resolve disputes or enforce our agreements.

When information is no longer needed, we will delete or securely dispose of it in accordance with our recordkeeping practices.

Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of personal information, subject to applicable legal exceptions.

• Withdraw consent for marketing communications.

• Request a copy of certain personal information you have provided.

To exercise any applicable privacy rights, please contact us using the information below.

Email Communications

If you subscribe to our mailing list, we may send you event announcements, newsletters, ticket information, or other updates you have requested.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Children's Privacy

Our website is intended for individuals who are at least 13 years of age. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

contact@ignitefantasy.com

Effective Date: June, 2026

Welcome to Ignite Fantasy, LLC ("Ignite Fantasy," "we," "our," or "us"). These Terms & Conditions govern your use of our website, submission of forms or applications, purchase of event tickets, and attendance at any event hosted by Ignite Fantasy.

By accessing or using our website, submitting a form or application, purchasing a ticket, or attending one of our events, you agree to these Terms & Conditions.

Eligibility

Age requirements, if any, will be identified on the applicable event page or ticketing page. Guests are responsible for ensuring they meet any published age restrictions. When required, valid government issued identification must be presented upon request.

Tickets

All ticket purchases are subject to the Ticket Policy and Refund Policy published on our website. By purchasing a ticket, you agree to those policies, which are incorporated into these Terms & Conditions by reference.

Ticket holders are responsible for reviewing the event information, ticket details, and applicable policies before completing their purchase.

Event Changes

Ignite Fantasy reserves the right to modify, postpone, relocate, reschedule, or cancel an event when reasonably necessary. This includes, but is not limited to, changes involving:

• Event schedule

• Venue

• Entertainment

• Performers

• Activities

• Seating arrangements

• Vendors

• Event programming

We will make reasonable efforts to communicate significant changes to ticket holders when practical.

Code of Conduct

Ignite Fantasy is committed to creating an immersive, welcoming, inclusive, and respectful experience for all guests.

By attending an event, guests agree to:

• Treat fellow guests, performers, vendors, volunteers, venue staff, and event staff with courtesy and respect.

• Follow the instructions of event staff and venue personnel.

• Comply with all applicable laws and venue rules.

• Respect event decorations, displays, equipment, and venue property.

• Wear attire that complies with the published dress code for the event.

• Contribute to an environment that is safe, respectful, and enjoyable for everyone.

The following conduct is prohibited:

• Harassment, discrimination, intimidation, or threatening behavior.

• Unwanted physical contact.

• Fighting or violent conduct.

• Excessive intoxication or disorderly behavior.

• Illegal drug use.

• Possession of prohibited weapons.

• Damage to venue or event property.

• Refusal to comply with reasonable instructions from event or venue staff.

Ignite Fantasy reserves the right to refuse admission to, or remove from, an event any person whose conduct violates these Terms or creates a safety concern or disruption. No refund will be provided in such circumstances.

Costumes and Props

Themed fantasy attire and cosplay are required.

For the safety and comfort of all guests:

• Functional weapons are prohibited.

• Firearms, metal swords, knives, or other dangerous items are prohibited unless specifically authorized by Ignite Fantasy.

• Costume props may be inspected by event staff.

• Masks may be temporarily removed if necessary to verify identity or for security purposes.

• Oversized costumes, wings, armor, or props must not create safety hazards or interfere with other guests' enjoyment of the event.

• Costumes must remain appropriate for a public event.

Ignite Fantasy reserves the right to prohibit any costume or prop determined to be unsafe or inappropriate.

Photography and Video

Photography and video recording may occur during our events.

By attending, you acknowledge that your image, likeness, voice, or appearance may be captured in photographs or video recordings and may be used by Ignite Fantasy for promotional, educational, editorial, or marketing purposes, including on our website, social media channels, advertisements, and printed materials, without additional notice or compensation.

If you have concerns regarding photography, please notify event staff upon arrival. While we will make reasonable efforts to accommodate requests, we cannot guarantee that you will not appear in photographs or recordings taken in public areas of the event.

Assumption of Risk

Attendance at an event involves certain inherent risks associated with public gatherings, including, but not limited to:

• Crowds

• Dancing

• Uneven flooring or stairs

• Decorative lighting and event effects

• Live performances

• Physical activity

• Weather conditions

• Parking areas

• Accidental contact with other guests

By attending, you voluntarily assume these ordinary risks associated with participation.

Limitation of Liability

To the fullest extent permitted by applicable law, Ignite Fantasy, LLC and its owners, officers, employees, volunteers, contractors, sponsors, and affiliates shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or attendance at an event.

Nothing in these Terms limits liability where such limitation is prohibited by law.

Personal Property

Guests are solely responsible for their personal belongings. Ignite Fantasy is not responsible for lost, stolen, or damaged personal property.

Any property turned over to event staff may be retained or disposed of if it is not claimed within a reasonable period.

Accessibility

Ignite Fantasy is committed to making our events as accessible as reasonably possible. Please refer to our Accessibility Statement for additional information or to request accommodations.

Food and Beverage

Food and beverage service is subject to venue policies.

Guests must comply with all applicable laws regarding alcohol consumption. Outside food or beverages may be prohibited unless specifically permitted by the venue.

Vendor and Performer Applications

Submission of a vendor or performer application does not guarantee acceptance or participation.

Ignite Fantasy reserves sole discretion in selecting vendors and performers based on the needs of each event.

Intellectual Property

All Ignite Fantasy names, logos, artwork, graphics, website content, photographs, event names, promotional materials, and other intellectual property are owned by Ignite Fantasy, LLC or used under license.

No material may be copied, reproduced, distributed, published, or used without prior written permission.

Nothing in these Terms grants any license or right to use Ignite Fantasy's trademarks, copyrighted materials, or other intellectual property.

Website Use

You agree not to:

• Attempt unauthorized access to our systems or website.

• Interfere with the operation or security of the website.

• Introduce malicious software or code.

• Submit false or fraudulent information.

• Use automated tools, bots, or scraping technologies without authorization.

• Use the website for any unlawful purpose.

Privacy

Your use of our website is also governed by our Privacy Policy.

Force Majeure

Ignite Fantasy shall not be responsible for delays, modifications, cancellations, or interruptions caused by events beyond our reasonable control, including but not limited to severe weather, natural disasters, public health emergencies, government actions, labor disputes, venue closures, utility failures, acts of terrorism, civil unrest, or similar events.

Governing Law

These Terms & Conditions are governed by the laws of the State of Indiana, without regard to its conflict of law principles.

Any legal action arising out of these Terms or your participation in an Ignite Fantasy event shall be brought exclusively in the state or federal courts located in Vanderburgh County, Indiana, unless applicable law requires otherwise.

Severability

If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Ticket Policy, Refund Policy, Accessibility Statement, Code of Conduct, and any event specific policies published by Ignite Fantasy, constitute the entire agreement between you and Ignite Fantasy regarding your use of our website and participation in our events.

Changes to These Terms

We may revise these Terms & Conditions from time to time. Updated versions will be posted on this page with a revised Effective Date. Continued use of our website or attendance at our events following the publication of revised Terms constitutes acceptance of the updated Terms.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us through our Contact page or by email.

contact@ignitefantasy.com

Effective Date: June, 2026

At Ignite Fantasy, LLC ("Ignite Fantasy," "we," "our," or "us"), we are committed to creating immersive and memorable event experiences for every guest. This Ticket Policy governs the purchase, transfer, delivery, and use of tickets for our events.

By purchasing, possessing, transferring, or using a ticket to an Ignite Fantasy event, you agree to this Ticket Policy, our Terms & Conditions, our Refund Policy, and our Privacy Policy.

Purchasing Tickets

Tickets may be purchased through our website or through an authorized ticketing partner designated by Ignite Fantasy.

Ignite Fantasy reserves the right to:

• Limit the number of tickets purchased by any individual, household, or transaction.

• Correct pricing or typographical errors.

• Cancel orders resulting from pricing errors, suspected fraud, or violations of our policies.

Tickets purchased through unauthorized sellers or third-party marketplaces may be invalid. Ignite Fantasy cannot guarantee the authenticity of tickets obtained from unauthorized sources.

Ticket Delivery

Tickets may be delivered electronically or by another method specified at the time of purchase.

Guests are responsible for providing accurate contact information and ensuring they can access their tickets prior to the event. If you experience difficulty receiving your ticket, please contact us before the event whenever possible.

Admission

Each attendee must present a valid ticket for admission unless otherwise specified.

Admission may also require:

• Government-issued photo identification when applicable.

• Compliance with venue policies.

• Compliance with Ignite Fantasy's Terms & Conditions, Code of Conduct, costume requirements, and other published event policies.

Each ticket grants the holder a revocable license to attend the event. Ignite Fantasy reserves the right to deny admission or revoke admission in accordance with our Terms & Conditions and Code of Conduct.

Admission may be denied if:

• A ticket has been duplicated, altered, forged, or fraudulently obtained.

• A ticket has already been scanned for entry.

• The attendee fails to comply with applicable event policies.

• The attendee presents a safety or security concern.

Ticket Transfers

Unless otherwise stated for a specific event, standard admission tickets may be transferred to another individual in accordance with our Refund Policy.

Tickets may not be resold above their original purchase price.

Complimentary, promotional, sponsor, volunteer, media, or other specially issued tickets may not be transferred without prior approval from Ignite Fantasy.

The original purchaser is responsible for ensuring the recipient receives all applicable event information and policies.

Ignite Fantasy reserves the right to verify ticket ownership or transfer eligibility when necessary.

Lost or Forgotten Tickets

Electronic tickets may generally be reissued after verification of purchase.

Ignite Fantasy reserves the right to require photo identification or other reasonable verification before reissuing tickets.

Duplicate Tickets

Only the first valid ticket presented and successfully scanned for admission will be accepted.

If duplicate copies of the same ticket are presented, admission will be granted only to the first ticket validated through our ticketing system.

Fraud Prevention

Ignite Fantasy reserves the right to:

• Cancel tickets obtained through fraudulent means.

• Void counterfeit or unauthorized tickets.

• Refuse admission based on suspected fraud.

• Request reasonable proof of purchase or identification when necessary.

Chargebacks

If a purchaser initiates a chargeback or payment dispute without first contacting Ignite Fantasy to seek resolution, we reserve the right, where permitted by law, to:

• Cancel the associated ticket(s).

• Suspend future purchasing privileges until the dispute is resolved.

• Recover fees or costs associated with the chargeback as permitted by applicable law.

Nothing in this policy limits your legal right to dispute unauthorized or fraudulent charges.

Accessibility

Please refer to our Accessibility Statement for information regarding accessibility accommodations and requests.

Refunds

Refunds, event cancellations, postponements, and other remedies are governed by our Refund Policy.

Policy Updates

Ignite Fantasy may update this Ticket Policy from time to time. The version published on our website at the time of ticket purchase will generally govern your purchase unless changes are required by applicable law.

Contact Us

Questions regarding tickets should be submitted before the event whenever possible.

contact@ignitefantasy.com

Effective Date: June, 2026

At Ignite Fantasy, LLC ("Ignite Fantasy," "we," "our," or "us"), we understand that plans can change. This Refund Policy explains when refunds are available for tickets purchased to our events.

By purchasing a ticket, you agree to this Refund Policy, our Ticket Policy, our Terms & Conditions, and our Privacy Policy.

Guest Cancellations

Tickets are nonrefundable if you are unable to attend an event for reasons including, but not limited to:

• Scheduling conflicts

• Illness or injury

• Travel delays or cancellations

• Weather affecting your travel

• Personal emergencies

• Failure to attend the event

If you cannot attend, you may transfer your ticket to another individual if transfers are permitted under our Ticket Policy and any event-specific rules. Tickets may not be resold, auctioned, or otherwise transferred for more than their original purchase price. Ignite Fantasy reserves the right to cancel any ticket that has been transferred or resold in violation of this policy.

Event Changes

Ignite Fantasy events are immersive experiences that may evolve as planning progresses.

Changes such as adjustments to the schedule, venue, entertainment, performers, activities, decorations, vendors, or seating arrangements do not automatically entitle a ticket holder to a refund, provided the event is substantially delivered as advertised.

Event Rescheduling

If Ignite Fantasy reschedules an event, your ticket will generally remain valid for the new date.

If you are unable to attend the rescheduled event, any available refund or credit options will be determined by Ignite Fantasy and communicated to ticket holders based on the circumstances of the rescheduling.

Event Cancellation by Ignite Fantasy

If Ignite Fantasy cancels an event and does not reschedule it, ticket holders will receive a full refund of the amount paid for their tickets, including any ticketing or processing fees paid at the time of purchase.

Refunds will be issued to the original method of payment whenever reasonably possible. Please allow a reasonable processing period for refunds to be completed.

Force Majeure

If an event cannot be held or must be materially modified due to circumstances beyond Ignite Fantasy's reasonable control, including but not limited to severe weather, natural disasters, government actions, public health emergencies, labor disputes, utility failures, acts of terrorism, civil unrest, or similar events, Ignite Fantasy will determine appropriate remedies based on the circumstances, applicable law, contractual obligations, and practical considerations.

Any available remedies will be communicated to ticket holders as soon as reasonably possible.

Unauthorized Purchases

Refunds will not be provided for:

• Tickets purchased from unauthorized sellers.

• Counterfeit or fraudulent tickets.

• Tickets obtained in violation of our Ticket Policy or Terms & Conditions.

Chargebacks

If you believe a charge was made in error, we encourage you to contact us before initiating a chargeback so we can work with you to resolve the issue promptly.

Nothing in this policy limits your legal right to dispute unauthorized or fraudulent charges.

Policy Updates

Ignite Fantasy may update this Refund Policy from time to time. The version published on our website at the time of ticket purchase will generally govern your purchase unless changes are required by applicable law.

Contact Us

Questions regarding this Refund Policy may be submitted through our Contact page or by email.

contact@ignitefantasy.com

Effective Date: June, 2026

Our Commitment

At Ignite Fantasy, LLC ("Ignite Fantasy," "we," "our," or "us"), we believe everyone should have the opportunity to enjoy the wonder, elegance, and community of our fantasy ball events. We are committed to making our website and events as accessible and inclusive as reasonably possible for all guests, including individuals with disabilities.

Accessibility is an ongoing effort. We continually evaluate opportunities to improve both our digital and in person experiences while working with our venue partners to promote accessibility whenever reasonably possible.

Website Accessibility

We strive to make our website accessible to the widest practical audience by following recognized accessibility best practices and continually improving the user experience.

Our ongoing efforts may include:

• Providing clear and consistent navigation.

• Supporting keyboard navigation where practical.

• Providing meaningful alternative text for images when appropriate.

• Maintaining readable text with appropriate color contrast.

• Using headings and labels that improve compatibility with assistive technologies.

• Periodically reviewing our website to identify and address accessibility issues.

As technology and accessibility standards evolve, we will continue working to improve the accessibility of our website.

Event Accessibility

We strive to host events at venues that provide accessible facilities and to work with those venues to accommodate guests with disabilities whenever reasonably possible.

Accessibility features vary by venue but may include:

• Accessible parking, entrances, and common areas.

• Accessible restrooms.

• Accessible seating options.

• Elevator access in multi-level venues, where available.

• Service animal access as required by applicable law.

• Other reasonable accommodations based on individual circumstances and venue capabilities.

Specific accessibility information will be provided for each event whenever available.

Requesting Accommodations

If you require an accommodation to attend one of our events, we encourage you to contact us as early as possible, preferably at least fourteen (14) days before the event.

While we cannot guarantee that every accommodation request can be fulfilled, we will work in good faith with you and the venue to identify reasonable accommodations whenever possible.

Examples of accommodations may include:

• Accessible seating.

• Information regarding venue accessibility features.

• Early entry when operationally feasible.

• Assistance coordinating accessibility needs with the venue.

• Other reasonable accommodations based on individual circumstances.

Requests submitted with less advance notice will still be considered, although our ability to accommodate them may be limited by venue capabilities, staffing, or timing.

Service Animals

Service animals that are individually trained to perform work or perform tasks for a person with a disability are welcome at our events in accordance with applicable law.

Guests attending with a service animal are encouraged to notify us in advance so we can help provide the best possible experience.

Pets and emotional support animals are subject to the policies of the event venue and applicable law.

Event Environment

Many Ignite Fantasy events are immersive experiences that may include:

• Dynamic or flashing lighting effects.

• Colored theatrical lighting.

• Fog or haze effects.

• Amplified music.

• Live entertainment.

• Dancing.

• Large crowds.

Guests with sensitivities to lighting, sound, crowds, or other environmental factors are encouraged to contact us before purchasing tickets if they have questions about a particular event.

Dietary Accommodations

When food or beverages are provided as part of an event, guests with dietary restrictions or food allergies are encouraged to contact us in advance.

While we will make reasonable efforts to communicate dietary needs to the venue or caterer, we cannot guarantee an allergen-free environment or that every dietary request can be accommodated.

Feedback

We welcome feedback regarding the accessibility of our website and events. If you encounter an accessibility barrier or have suggestions for improvement, we encourage you to contact us. Your feedback helps us continue improving the experience for all guests.

Contact Us

If you have questions about accessibility or would like to request an accommodation, please contact us through our Contact page or by email.

contact@ignitefantasy.com